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Our extensive experience in automating workflows and complex implementations across various business sectors has enabled us to reach different parts of the world. We help our clients achieve their business goals and objectivesby collaborating with ServiceNow to implement strategies.
The Payment Processing Subsidiary previously had a ticketing system that did not allow for an auditable trace and limited the growth factor of processes, integration of areas, and consolidation of information. Some of the organization’s processes were located in isolated or departmental tools, which created scenarios that resulted inlonger response times for delivering the final service.
The financial entity had management processes for its projects, but some of them were isolated into departmentsthat required input from one another. Project management was conducted using traditional tools like MicrosoftProject and some internal tools.
The State Commission for Drinking Water and Sewerage successfully processed 1,000,000 WhatsApp messages in 6 months. The main challenge of the water project was to increase its service capacity and improve the citizen’s experience.
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