IT Services and Consulting

THE DIGITAL TRANSFORMATION IS ALREADY HERE, WE WILL HELP YOU IMPLEMENT IT.

IT Experience:

We offer a much friendlier and more automated alternative with ServiceNow.

IT Work:

Save time and money by automating your work. It results in increased efficiency and effectiveness.

About Us

office building

We create, operate, and optimize native smart applications that our clients trust to continuously generate new business opportunities. Increase your team’s communication, improve the user experience, and become a 100% digital company.

ServiceNow Premier Partners:

We are Premier Partners of ServiceNow.

NeoAddition allows you to make work much better, regardless of the circumstances, thanks to the fact that we work and implement from the ServiceNow management platform. As a result, employees are more productive no matter where they are, and your customers can get what they want, when they need it. This is what we call Workflow Digitization with ServiceNow – just what you need now in the “New Normal post-COVID-19”.

IT development impacts all departments of the organization, including ITSM, Security Operations, CLOUD, Government, Risk and Compliance, HR Service Delivery, ITBM, ITOM, NEARSHORE, and CSM.

How can we help you?

Forget the traditional way and adapt your company to the digital world!

20%

Improving Client Satisfaction and Employee Commitment through Prioritizing Experience

60%

CIO

60% of CIOs state that integrating workflows on a single platform is a strategic priority.

95%

ROI

There is a 195% return on investment for new clients with an average payback period of 9 months.

What is ServiceNow?

ServiceNow is a platform that provides an integrated suite of applications to define, structure, and automate the workflow of any company, regardless of its size, activities, or departments. Benefits include:

  • Improved productivity in the IT field
  • Savings in infrastructure costs
  • Improved project management, eliminating service breaks
  • Enhanced productivity and end-user satisfaction
  • Easy workflow and communication between different departments 

Adaptation to Change:

Today, technology can provide customized solutions for each business process.

A Unique User Experience:

ServiceNow provides an entertaining and fluid work process, with the platform adapting to meet individual user needs.

75%

Reduction in support response time

72 hours

72 hours to build and deploy applications.

2x

increase in agent productivity

25%

25% decrease in average time to productivity per new hire.

Star Services:

The Digital Transformation is Here! Start today with implementations that will give your company better performance.

ServiceNow

The world works with ServiceNow. Our digital experiences help your organization run better.

NeoShore

The nearshore model is much more efficient in achieving high percentages of work from the economic location compared to offshore models.

Development

We develop for desktop and mobile environments, getting the most out of the best available technologies.

What Our Clients Think

Testimonials

"As a business ally NeoAdditon has supported us in all the strategies that we have considered with our clients, we have managed to position ourselves in Central America as specialists in the ServiceNow platform."

GDC PARTNERS & CO.

"Neoaddition turned out to be a provider with great capacity in the implementation of solutions on the ServiceNow platform, which allowed us to offer our clients in the USA and Europe quality professional services, with deliverables on time and according to the established work plans."

INFORMÁTICA EL CORTE INGLÉS

"NeoAddition helped us throughout the migration process from our previous management tool to ServiceNow. They accompanied us from consulting, implementation and release to production, an outstanding attitude in the sense of customer service."

SANTANDER PRIVATE BANKING

"NeoAddition is a key business partner in the development of projects on the ServiceNow platform, it has contributed to several projects within the organization, with outstanding professionalism and a service attitude in the implementation of ITBM in 2019." SANTANDER TECHNOLOGY MEXICO

SANTANDER TECNOLOGÍA MÉXICO

"We have received very good service from NeoAddition, they have helped us understand/implement business needs on the ServiceNow platform, always aligned with the global governance established by the company."

WALMART CAM

"Where are we located?"

Estados Unidos

Miami

1451 NE 169TH ST APT 307, North Miami Beach, FL 33162

México

Querétaro

CALLE RUFINO TAMAYO 7, PISO 3, COL. PUEBLO NUEVO, CORREGIDORA, C.P 76900, QUERÉTARO

Canadá

Vancouver

600-890 Pender Street, Vancouver, BC V6C 1J9

Subscribe to get exclusive discounts and promotions!

An email will be sent with the promotions and promotional codes