Our services

How do we do it?

Blue high tech fiber optic background

The digital capabilities you've always wanted are at your fingertips!

NeoAddition allows you to make the world work much better regardless of the circumstances, thanks to the fact that we work and implement from the ServiceNow management platform. For one, employees are more productive no matter where they are, and your customers can get what they want, when they need it.

Development: We attend to your needs for the correct development of functionalities that allow the integration or configuration of the platform.

Managed services: We administer and shape the management platforms, updates and recommendations that guarantee their proper functioning.

Implementation of solutions

ServiceNow Premier Partners:

ServiceNow Premier Partners

NeoAddition allows you to make work work much better regardless of the circumstances, thanks to the fact that we work and implement from the ServiceNow management platform. For one, employees are more productive no matter where they are, and your customers can get what they want, when they need it.

Just what you need now in the “New Normal post COVID-19”. We call this Workflow Digitization with ServiceNow.

IT development that impacts all departments of the organization.

CSM (Virtual Agent):

Improve service operations and attract your customers. Automate requests, proactively address issues, and deliver seamless experiences. Smooth customer service!

GOVERNMENT:

We accompany you at every moment of the project, we provide you with monthly government reports with recommendations and actions to guarantee 100% correct functionality of the platform.

ITOM:

Predict trouble! Avoid reactive IT operations with insights and automation. Identify anomalies and fix problems before they happen with cross-team automation workflows.

ITBM:

Drive value with new initiatives and make change happen faster across the business. Plan, prioritize and track work in line with your business objectives. Get visibility into the investment portfolio and business strategies for better results.

ITSM:

Future-proof your IT with a single cloud platform. Deliver ITSM on a single platform, use the most innovative ITSM solution to deliver resilient services that increase productivity and deliver great experiences to employees wherever they work.

SECURITY OPERATIONS:

Say hello to a secure digital transformation. Achieve operational agility and anticipate vulnerabilities while accelerating response times.

Nearshore

Leave saturation aside! With NearShore, empower your work team with experts trained to monitor projects in your company.

NeoShore is a flexible strategy that allows you to have the best talent and increase the capacity and skills of your internal team. Plus, it lets you shrink or expand your team of technology experts according to business needs.

How do we do it?

We first turn to our internal talent pool, which has qualified consultants with experience in the most requested technologies

Client Participation in Recruitment

The client can choose the best CV's for each role. If the client wants to see more suitable profiles, we will send them a new round of candidates.

Senior developers working

Applications development

Apps

We develop for desktop and mobile environments, getting the most out of the best technologies available.

Agility is one of our characteristics, directly related to the "time to market" of the resulting product, with the advantages that this implies for our clients.

Methodology

We execute our developments from a quick deliverables perspective that allow a quick and viable production output (MVP). Therefore, our work method is based on Agile Scrum.

Technical characteristics

• Clean and reliable code: Thanks to quality teams, development execution with clean and stable codes is guaranteed.

• Multiplatform: Our developments focus on the current diversity of the market and deployment, so they are executed under the premise of operation on any platform, applicable to operate with proprietary or free license databases.

• Multi-device: The importance of operating from anywhere is one of the premises for our developments, which is why they are executed to make them available on any type of device (PC, Mobile or tablet) according to the requirements of each organization.

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